Your Questions - Quebec
How to Send Us Your Order?
- First, it's best to contact us in advance by phone or email for a quick and free estimate. This way, you'll have an accurate idea of the cost and know what to expect since no two orders are alike!
- You can then drop off your materials at one of our Quebec or Laval locations. If you're located outside these areas, you can send your materials to our Québec lab via Canada Post, opting for a tracked service. It's simple and secure!
- We will process your order and contact you within 1-2 weeks once the work is completed.
- You can then proceed with payment and pick up your order at our locations or have it shipped back to you via Canada Post (average cost of $15-$20).
How Much Does It Cost?
Our rates vary depending on the duration of the content on your tapes, videotapes, and reels. Since we currently offer a very attractive promotion based on quantity, we highly recommend contacting us before proceeding to request an estimate.
It's quick, easy, and free! Simply give us a call or email us with an inventory of what you need digitized, and we’ll provide you with an immediate estimate. This will include the cost of the digitization, the cost of the media (if applicable), and delivery (if required).
Do We Get Our Tapes, Cassettes, and Photos Back Once the Work Is Completed?
Of course! You will receive all your original media once the work is completed. In some cases, they may even be in better condition, as we occasionally need to clean or repair films and tapes. We recommend keeping your original media for at least one year after the work is completed, in case any issues arise with the digital copies.
Why Choose Us?
Despite the seemingly straightforward nature of this service, our 18 years of experience have taught us that there are numerous subtleties and factors to master in order to fully recover and preserve your various types of memories. We are committed to finding, for each order, the optimal combination of equipment and techniques to get the best out of your valuable recordings, all while being transparent and offering a competitive price!
We are also the only ones investing in research and development to discover new methods for recovering seemingly lost memories!
When you experience our exceptional and personalized service, you'll realize you made the right choice entrusting us with your memories and archives. They deserve the best!
Privacy Policy
All your data and archives are treated confidentially and securely. Here is our complete policy regarding confidentiality and the collection of personal data. Click here to download